top of page

Frequently Asked Questions

1 / How is Camp Joy priced and how can I pay?

At Camp Joy we've selected Villas and activities that will blow your mind. Everything on the agenda is included except for transport outside of planned TGV shuttles. Pricing varies by room type and location.

Ménerbes Pricing

Zihuatanejo Pricing

​We accept all major credit cards and PayPal.​​​​​​

2 / What if I want to attend alone?

Because of the size of the Villas we are curating for you, many include multiple beds in each room. We have two options if you've starting your Camp Joy journey alone (which can be a joy in itself):

  1. Share a room with someone who is also travelling alone. We promise that we will do our best to make sure you are a good match! In this case, you will pay Shared Twin Room pricing or Campista pricing (Ear plugs provided ;-).

  2. If you would like to stay in a Queen / King room alone, we have separated out the accommodation and program costs and come up with the Private Room pricing above.

When you register please let us know which you prefer. Same applies if you decide you would like to share a 3+ people room when available.

3 / What is your refund policy?
  • We request a 50% deposit at the time of booking.

  • At 30-days prior to the program we will request the remainder of the payment.

  • We will refund your deposit up to 90-days before the program begins, and refund 50% of your deposit until 30 days before the program begins. 

  • Cancellations made less than 30 days before the start date are not eligible for a refund.

For Ménerbes, September 7th - 12th, 2025

  • The deposit is fully refundable up to June 9th, 2025.

  • From June 10th to August 6th, 2025, you will receive a 50% refund of your deposit if you cancel.

  • Second payment due August 8th, 2025. We will send a link on July 28th to remind you of the payment.

  • No refunds after August 6th, 2025.

For Zihuatanejo, February 28 - March 5, 2026

  • The deposit is fully refundable up to November 30th, 2025.

  • From December 1, 2025 to January 28th, 2026, you will receive a 50% refund of your deposit if you cancel.

  • Second payment due January 29th, 2026. We will send a link on July 28th to remind you of the payment.

  • No refunds after January 28th, 2026.

​

4 / How do I get to and from Camp Joy?

Because each location is different, these instructions will vary. When it exists, we will pick you up at a specified TGV (fast train) station or airport within a 60 minute drive from the Villa during a specified timeframe. 

​​

​Ménerbes: Take TGV to Avignon. You are able to do so from Paris CDG 3hr15. Please note that the TGV station in Avignon is a 10 minute drive from the town center.

​

For Ménerbes, if you are unable to take the shuttle, we will work with you to coordinate shared pick up and drop off with other Campers at a discounted rate.

​​​

Zihuatanejo: Zihuatanejo is served by the Zihuatanejo / Ixtapa airport (ZIH). There are weekly flights from many major hubs in the US and Canada, and daily flights from Mexico City (MEX).  We will arrange group shuttles from the airport as part of Camp Joy Zihuatanejo.

​

If you are renting a car (which is not required at all but some people like the freedom or will be coming from or going to another location), we'll provide specific driving details.

5 / Booking for More Than One Person

If you know that you would like to room with a specific person, please let us know via email. If you would like to ensure that we have space for both of you, please book at the same time or have one person book for both of you, which is possible through our Book Now page.

6 / Check In and Check Out Times

We will be ready for you from 1 p.m. on the first day of each Camp Joy. Please let us know if you will arrive later than 7 p.m. local time. We will have casual lunch and nibbles to sustain you through the afternoon as you explore the Villa and surrounding area.

 

Check out on the last day of your Camp Joy session is any time up to 12 noon. If your train is later than the planned shuttle, we are delighted to hold your bags for you while you explore more of the area.

7 / Who Can Attend?

Camp Joy welcomes all women age 18+. We support the LGBTQIA+ community and believe that trans women are women, and are warmly welcome.

8 / What Information is Needed At Time of Booking?

In order to book for yourself or someone else, we ask you to please provide each persons': full name, email address, and roommate requests. We will follow up regarding dietary/allergy needs, accessibility/mobility needs.

9 / I have very specific dietary needs . . . will I be eating salad and       plain chicken?

We have dietary needs too!! One of the things we are most excited about is finding the most delicious options for gluten free, dairy free, soy free, nut free,  plant-based (and any other!) meals. Please be as specific as you can when we reach out and it will be our delightful challenge to make sure you eat like a queen!

10 / What should I bring?

We will provided a detailed packing list after you book. Camp Joy is informal so you'll have an uncomplicated packing list, we promise!

11 / What will the weather be like?

We expect the south of France to be quite warm during June and September. It's always possible for cooler evenings.

 

Zihuatanejo will be in the 80s and 90s in February / March. The evenings will cool to the low 80's, no sweaters required.

 

We'll provide more specific details when we send your packing list.

12 / Do I need to speak French or Spanish?

We love *trying* to speak French AND Spanish and do so often! That said, we will ensure that all tours and services are provided in English. Maybe you can *try* along with us.

If you have questions or want to stay in the loop as we add retreats, please reach out!

Please review our Terms and Conditions and Privacy Policy

  • Instagram
  • Facebook
bottom of page