Frequently Asked Questions
How is Camp Joy priced? At Camp Joy we've selected Villas and activities that will blow your mind. Everything on the agenda is included except for transport outside of planned shuttles. Pricing varies by room type and location.
How can I pay? We accept all major credit cards, GooglePay and ApplePay.
Do you offer Early Bird pricing? We believe in rewarding the women who choose joy first. Our Early Bird pricing is a little thank-you for saying yes to yourself and stepping into joy ahead of the crowd. Zihuatanejo 2026: Book by November 30, 2025 to save. Price increases by 10% on December 1, 2025. Bald Head Island 2026: Book by January 29, 2026 to save. Price increases by 10% on January 30, 2026. Cotswolds 2026: Book by January 4, 2026 to save. Price increases by 10% on January 5, 2026. Cotignac 2026: Book by February 9, 2026 to save. Price increases by 10% on February 10, 2026. Ménerbes 2026: Book by May 10, 2026 to save. Price increases by 10% on May 11, 2026.
How do I get to and from Camp Joy? Because each location is different, these instructions will vary. When it exists, we will pick you up at a specified TGV (fast train) station or train airport during a specified timeframe. ​​Zihuatanejo, Mexico By Air: Fly into Zihuatanejo/Ixtapa Airport (ZIH). There are weekly direct flights from many major US and Canadian cities, and daily flights from Mexico City (MEX). Shuttles: Group shuttles from ZIH Airport will be arranged as part of Camp Joy Zihuatanejo. Timing will be coordinated based on Camper arrivals. Cotswolds, U.K. By Train: Take a direct train from London Paddington Station to Stroud Station (approx. 1 hr 30 min). Stroud is an 11-minute drive from the estate. By Car: Drive approx. 2.5 hours from London, or 30 minutes from Gloucester or Cheltenham. By Air: Fly into Birmingham Airport (1 hour) or Heathrow Airport (2 hours). Shuttles: We offer group shuttles from Stroud Station to the Camp Joy estate. Shuttle timing will be coordinated based on Camper travel details. Cotignac, Provence By Train: Take the TGV to Aix-en-Provence TGV Station (approx. 4 hr 45 from Paris CDG, or slightly longer from other Paris stations). The station is a 15-minute drive from Aix’s town center. By Air + Car: Fly into Marseille Airport (MRS) and drive to Cotignac (approx. 1 hr 15 min). Shuttles: We offer group pick-ups from both Aix-en-Provence TGV Station and Marseille Airport (MRS). Shuttle timing will be coordinated based on Camper travel information. Rental cars are also an option for those who prefer to drive. Ménerbes is just outside of the village of Ménerbes, about 45 minutes south of Avignon. By Car: Approximately 1.25 hours from Marseilles Airport (MRS). By Train: A direct TGV (high speed train) runs from Terminal 2 in Charles de Gaulle (CDG) in Paris to Avignon where we will do a pick-up. The TGV also runs from many other stations in Paris.
What are check-in and check-out times? Arrival We’ll be ready to welcome you from 1:00 p.m. on the first day of your Camp Joy experience. Once you’ve booked, we’ll share an arrival window specific to your location so you can plan your train or flight. In most cases, we begin orientation at 3:30 p.m. on arrival day, with pick-ups from the TGV / train station or airport planned for 2:00 p.m. at the latest. A light, casual lunch or snacks will be waiting to keep you fueled as you settle in and explore the villa. Departure On your final day, check-out is by 11:00 a.m. We’ll arrange shuttles to the airport or train station based on your departure schedule. If your train or flight leaves later than the planned shuttle, we’re happy to hold your luggage so you can enjoy a bit more time exploring the area before you go.
Who can attend? Camp Joy welcomes all women age 18+. We support the LGBTQIA+ community and believe that trans women are women, and are warmly welcome.
What information is needed at time of booking? In order to book for yourself or someone else, we ask you to please provide each persons': full name, email address, and roommate requests. We will follow up regarding dietary / allergy needs, accessibility / mobility needs.
I have very specific dietary needs, will I be eating plain chicken? We have dietary needs too!! One of the things we are most excited about is finding the most delicious options for gluten free, dairy free, soy free, nut free, plant-based (and any other!) meals. Please be as specific as you can when we reach out and it will be our delightful challenge to make sure you eat like a queen!
What should I pack? We will provided a detailed packing list after you book. Camp Joy is informal so you'll have an uncomplicated packing list, we promise!
What will the weather be like? We expect the south of France to be quite warm during June. It's always possible for cooler evenings. Zihuatanejo will be in the 80s and 90s in February / March. The evenings will cool to the low 80's, no sweaters required. ​Cotswolds in June can be quite glorious, sunny and in the 80s or . . . it's England . . . it may rain every day. We will be ready for both! We'll provide more specific details when we send your packing list.
Do I need to speak French or Spanish? We love *trying* to speak French AND Spanish and do so often! That said, we will ensure that all tours and services are provided in English. Maybe you can *try* along with us.
What if I don’t drink? It looks like there is a lot of wine and margaritas… Not to worry—at Camp Joy, joy comes in many forms. We always offer beautiful mocktails and thoughtful non-alcoholic options alongside wine or cocktails, so you’ll never feel left out. And there’s absolutely no pressure to drink—ever. Your experience will be just as full, fun, and delicious either way.
What if I don’t want to participate in something? That’s completely okay! At Camp Joy, everything is an invitation, never an obligation. You’re free to join in, sit something out, or spend time however you choose—whether that’s reading by the pool, taking a nap, taking a meeting or exploring on your own. This is your retreat, your joy, your way.
What is your refund policy? We request a 50% deposit at the time of booking. At 60-days prior to the program we will request the remainder of the payment. We will refund your deposit up to 90-days before the program begins, and refund 50% of your deposit until 60 days before the program begins. Cancellations made less than 60 days before the start date are not eligible for a refund.
What are the deposit and refund dates for each scheduled retreat? For Zihuatanejo, February 28 - March 5, 2026 The deposit is fully refundable up to November 30th, 2025. From December 1, 2025 to December 28th, 2025, you will receive a 50% refund of your deposit if you cancel. Second payment due December 29th, 2025. We will send a link on December 18th to remind you of the payment. No refunds after December 28th, 2025. For Bald Head Island, April 29 - May 3, 2026 The deposit is fully refundable up to January 30th, 2026. From January 31st to February 27th, 2026, you will receive a 50% refund of your deposit if you cancel. Your second payment is due February 28th, 2026. We will send a reminder and payment link on February 17th, 2026. No refunds will be issued after February 27th, 2026. For Cotswolds, June 2 - 7, 2026 The deposit is fully refundable up to March 2nd, 2026. From March 3rd to April 1st, 2026, you will receive a 50% refund of your deposit if you cancel. Second payment due April 2nd, 2026. We will send a link on March 20th to remind you of the payment. No refunds after April 2nd, 2026. For Cotignac, June 11 - 16, 2026 The deposit is fully refundable up to March 9th, 2026. From March 9th to April 10th, 2026, you will receive a 50% refund of your deposit if you cancel. Second payment due April 11th, 2026. We will send a link on April 2nd to remind you of the payment. No refunds after April 11th, 2026. For Ménerbes, September 13 – 18, 2026 The deposit is fully refundable up to June 11th, 2026. From June 11th to July 12th, 2026, you will receive a 50% refund of your deposit if you cancel. Second payment due July 13th, 2026. We will send a reminder link on July 4th for your convenience. No refunds after July 13th, 2026.
